LONDON – United Airways is reviewing its dealing with of an enormous showcase rabbit that died after being shipped throughout the Atlantic from Britain on one among its flights, the most recent in a rising listing of buyer complaints.

Distraught breeder Annette Edwards informed The Related Press by telephone Wednesday {that a} veterinarian had checked Simon – a 10-month-old, 3-foot-long continental rabbit – shortly earlier than the animal was positioned on a United flight from London’s Heathrow Airport to Chicago’s O’Hare.

Edwards mentioned Simon is the offspring of Darius, which the Guinness World Data lists because the world’s longest rabbit at 4 ft 3 inches (1.22 meters).

“Simon had his vet verify simply earlier than getting on the aircraft,” she mentioned from Worcestershire in central England. “He was match as a fiddle.”

United spokesman Charles Hobart mentioned the rabbit was transferring round in its crate and appeared wholesome when taken off the aircraft in O’Hare, ready to be placed on one other flight to Kansas Metropolis. A few half-hour later, on the company-run pet facility, Simon gave the impression to be sleeping. Shortly after that, a pet facility worker opened the cage and located the rabbit lifeless. He says the airline is reviewing its dealing with of the animal.

“We can’t know the reason for loss of life, as a result of we supplied to carry out a necropsy freed from cost – that is commonplace process – however the buyer did not need us to carry out a necropsy, and we perceive,” he mentioned.

Hobart mentioned the airline supplied compensation to the breeder however wouldn’t disclose the quantity.

Bryan Bergdale, a farmland funding supervisor, mentioned he purchased the rabbit for his boss, who had hoped to point out it on the Iowa State Truthful. He had pushed from the Des Moines space to Kansas Metropolis and was nearing the airport final Thursday when United referred to as with the dangerous information. At first, he did not consider it.

“We would constructed a pen and had toys all prepared. It is type of a tragic deal,” he mentioned.

Bergdale, 29, mentioned he’d tracked down the breeder and acquired the rabbit for his boss, Steve Bruere, who owns a farm actual property firm within the Des Moines suburb of Clive. Bergdale mentioned the rabbit price 415 kilos ($530) and the transport was 1,400 kilos ($1,800).

Bergdale mentioned the United consultant did not say something about compensating him for the loss.

“We’re nonetheless within the mourning course of,” he mentioned. “We’re not fairly certain what we’ll do.”

United had the second-highest degree of animal deaths and accidents of any U.S. airline final 12 months, or 2.11 per 10,000 animals transported, in response to the U.S. Division of Transportation. Solely Hawaiian Airways was worse at 3.99, the results of three deaths among the many 7,518 animals it transported.

United transported 109,149 animals final 12 months, second solely to Alaska Airways with 112,281. United reported 9 deaths and 14 accidents, the best figures for every class amongst U.S. carriers. Alaska reported two deaths and one harm.

United mentioned it really works to guard the protection of animals by means of its PetSafe program, which is staffed 24 hours a day and permits pet homeowners to trace their animals from level of origin to vacation spot.

“Journey could be aggravating for animals,” Hobart mentioned, including that the service has loads of suggestions for individuals who do determine to ship their animals.

United is already working to restore its battered picture after a passenger who refused to surrender his seat on an overbooked flight was forcibly dragged from a aircraft at O’Hare Airport.

Airport safety officers eliminated David Dao, a 69-year-old from Kentucky, from the United Categorical flight. Photos of his bloodied face had been extensively circulated on social media, forcing United CEO Oscar Munoz to apologize. Munoz was extensively faulted for his early responses to the scenario. He first blamed Dao however later apologized repeatedly for United’s dealing with of the scenario.

Two weeks earlier, United was criticized after a gate agent stopped two younger ladies from boarding a flight as a result of they had been sporting leggings. The airline mentioned leggings violate the costume code of the United Cross program, a profit for workers and their dependents.

The airline mentioned final week that Munoz wouldn’t mechanically develop into chairman of the service’s guardian firm, United Continental Holdings, subsequent 12 months as initially deliberate.

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David Koenig and Scott McFetridge in Des Moines, Iowa, contributed to this story.

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